Meet and Greeter

We are looking for a warm, welcoming person to greet people when they first come through the door. It might be that you could signpost people to the services that would help them or to assist with completing forms and providing gentle support to those who require it.

Expectation

Wednesdays, 9:30am-12:30pm

Personal qualities and experience

  • Patient and friendly

  • Excellent communication skills (written and verbal)

  • Good attention to detail

  • Good IT skills

  • Comfortable using the phone

  • Organised with good timekeeping

  • Excellent administrative skills

  • Reliable, professional and discreet

  • Experience of working in a team and lone working

  • Volunteers must be willing to work within guidelines and always follow confidentiality policies

Tasks and activities

  • Being “the face” of GL11 to meet and greet people when they first enter the building

  • Providing a warm, friendly atmosphere where people feel secure

  • Assisting with form filling

  • Make referrals to other services, both internal and external, that may be able to support the person you are helping

  • Ascertaining the situation and signposting when appropriate

  • Liaising with Volunteer Manager on priorities

  • Other tasks as agreed with the Volunteer Manager

In return, as a GL11 Community Hub Volunteer, you will have the opportunity to:

  • Support other members of the Cam and Dursley community.

  • Be part of a friendly team and be supported in your role.

  • Meet new people and learn new skills

  • Enhance your CV

  • Access training and development as appropriate